I was in a panic mode due to my bad experience with another company. Then I found Alleviate Tax and they helped me in resolving my tax issues. Drew explained to me every steps. He always answer my calls and text messages without delay. I was assigned to Wendy L., a senior case manager, and she explained to me the steps of the process. In just a short time, she was able to present me the resolution, thereby I was able to gain back my peace of mind, She is very knowledgeable and pleasant to talk with. Over all, I want to give an A plus to this company.