Terms of Service

1. Acceptance of Terms

By using our website (alleviatetax.com) or engaging our tax resolution services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Alleviate Tax provides tax resolution services including, but not limited to:

• IRS tax debt resolution and negotiation
• Offer in Compromise assistance
• Installment agreement negotiations
• Penalty abatement requests
• Wage garnishment and levy release
• Unfiled tax return preparation
• Innocent spouse relief assistance
• Currently Not Collectible status requests

3. Service Process and Fees

4. No Guarantees of Specific Results

IMPORTANT:

• We cannot guarantee specific outcomes or results
• Each tax case is unique and results vary based on individual circumstances
• We do not guarantee that your tax debt will be reduced to a specific amount
• The IRS has sole discretion in accepting any settlement or resolution proposal
• Case timelines vary (Phase 2 typically takes 2-10 months)

5. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and truthful information
• Respond promptly to requests for documentation or information
• Sign all necessary authorizations (Power of Attorney, Form 2848, etc.)
• Pay all fees as agreed
• Inform us of any changes to your financial situation
• Comply with all IRS requirements and deadlines
• Continue filing tax returns as required during the resolution process

6. Communication Consent

By submitting your contact information through our website or requesting our services, you expressly consent to receive communications from Alleviate Tax via:

• Telephone calls (including calls made using an automatic telephone dialing system or artificial/prerecorded voice)
• Text messages (SMS/MMS)
• Email communications

This consent applies even if your telephone number is currently listed on any state, federal, or corporate Do Not Call registry. Your consent is not a condition of purchasing our services. Standard message and data rates may apply to text messages. You may opt out of text messages at any time by replying "STOP" to any message you receive. You may opt out of phone calls by requesting removal from our call list.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ALLEVIATE TAX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO OUR SERVICES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or savings
• IRS penalties or interest accrued during the resolution process
• Unsuccessful resolution attempts
• Delays in IRS processing
• Actions taken by the IRS or other tax authorities

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT OF FEES YOU PAID TO US FOR THE SPECIFIC SERVICE IN QUESTION.

8. Professional Relationship

• Our services create a professional relationship with qualified tax professionals, not an attorney-client relationship
• We act as your authorized representative before the IRS
• Communications with our tax professionals are protected under applicable IRS regulations and professional standards
• You may terminate our services at any time by providing written notice
• We may terminate services if you fail to cooperate or provide necessary information

9. Third-Party Content and Services

Our website includes embedded content from third-party services and uses external services for business operations. Your interaction with this content is subject to the third party's terms of service and privacy policies.

• We are not responsible for the content, accuracy, or practices of third-party services
• Third-party services may collect data about you when you interact with their content
• We recommend reviewing the privacy policies of these services

10. No Affiliation with Government Agencies

IMPORTANT DISCLOSURE:

• Alleviate Tax is NOT affiliated with, endorsed by, or connected to the IRS, Treasury Department, or any government agency
• We are a privately-owned tax resolution company
• Our services are not free government programs

11. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Alleviate Tax and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

12. User Conduct

You agree NOT to:

• Use our services for any unlawful purpose
• Provide false or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use automated systems to access our website without permission
• Impersonate any person or entity

13. Termination of Services

We reserve the right to terminate or suspend services if:

• You violate these Terms
• You fail to provide required information or documentation
• You fail to pay fees as agreed
• Continuing the relationship would violate ethical or legal obligations

Upon termination, you remain responsible for all fees incurred up to the termination date.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Alleviate Tax regarding our services.